Hi!
I´m experiencing lots of crashes with UF 6.01 nowaydays.

I recently reinstalled Windows 10 on my computer and after that when I installed UF 6 and started the software it crashed, installed 6.01 and it has been crashing all the time.
Mostly when I´m "multitasking" in UF (making quick changes before it has rendered what im doing).

Sometimes it just gets stuck in the rendering and blackouts my monitors and jumps back into windows with an error message that UF has crashed and is now shutting down..

This is the only software I use when making fractal art that crashes.

Getting a bit mad over here because of it.
Maybe I should reinstall windows again because UF worked fine before.

I have reinstalled UF a few times but nothing gets better..

Any suggestions of what can be wrong?

Hi! I´m experiencing lots of crashes with UF 6.01 nowaydays. I recently reinstalled Windows 10 on my computer and after that when I installed UF 6 and started the software it crashed, installed 6.01 and it has been crashing all the time. Mostly when I´m "multitasking" in UF (making quick changes before it has rendered what im doing). Sometimes it just gets stuck in the rendering and blackouts my monitors and jumps back into windows with an error message that UF has crashed and is now shutting down.. This is the only software I use when making fractal art that crashes. Getting a bit mad over here because of it. Maybe I should reinstall windows again because UF worked fine before. I have reinstalled UF a few times but nothing gets better.. Any suggestions of what can be wrong?
 
0
reply

Oh that sounds annoying, but if it was stable before I'm sure you can get back to that state once the problem is identified.

Now, I'm just a user myself, not an expert but I have a few suggestions:

  1. Go to View > Preferences > Fractal tab and see if "Use Open GL Acceleration" is selected (box is ticked/checked). If it is then de-select it. Restart UF and see what happens - it could be a likely culprit.
  2. Less likely is the "Anti-aliasing" option on the Image tab of your fractal. If this is on it may be slowing down the preview calculation and maybe just proving to be too much work for your PC to handle when you are rapidly changing parameters and windows. You could try turning this off unless/until you really need a high quality preview. It may help.
  3. If your crashes are producing the option to send a crash report to the developer then perhaps you should do just that.
  4. I take it you have all your Windows updates installed and drivers sorted out. Maybe worth checking this??

Finally I will add that on occasion I too see UF throwing up a problem box when I've been working too fast and it hasn't quite caught up (especially when switching to a tab on Fractal Properties that hasn't been looked at for a while, for example). I usually wait for a few seconds for it to catch up, which more often than not it does. UF5 used to do this too so this is nothing new to me.

If any of this helps then great. If not then do wait awhile and see if Frederik pops up here to offer help. For technical support, you can also contact him (the author of Ultra Fractal) via email at info@ultrafractal.com.

Let us know if you get this sorted out!

Oh that sounds annoying, but if it was stable before I'm sure you can get back to that state once the problem is identified. Now, I'm just a user myself, not an expert but I have a few suggestions: 1. Go to View > Preferences > Fractal tab and see if "Use Open GL Acceleration" is selected (box is ticked/checked). If it is then de-select it. Restart UF and see what happens - it could be a likely culprit. 2. Less likely is the "Anti-aliasing" option on the Image tab of your fractal. If this is on it may be slowing down the preview calculation and maybe just proving to be too much work for your PC to handle when you are rapidly changing parameters and windows. You could try turning this off unless/until you really need a high quality preview. It _may_ help. 3. If your crashes are producing the option to send a crash report to the developer then perhaps you should do just that. 4. I take it you have all your Windows updates installed and drivers sorted out. Maybe worth checking this?? Finally I will add that on occasion I too see UF throwing up a problem box when I've been working too fast and it hasn't quite caught up (especially when switching to a tab on Fractal Properties that hasn't been looked at for a while, for example). I usually wait for a few seconds for it to catch up, which more often than not it does. UF5 used to do this too so this is nothing new to me. If any of this helps then great. If not then do wait awhile and see if Frederik pops up here to offer help. For technical support, you can also contact him (the author of Ultra Fractal) via email at info@ultrafractal.com. Let us know if you get this sorted out!

Chris Martin
Gallery: Velvet--Glove.deviantart.com

Currently using UF6.05 on Windows 11 Professional 64-bit

 
0
reply

I would second the suggestions above. And if you get a crash report, please send it to me via email so I can examine it.

I would second the suggestions above. And if you get a crash report, please send it to me via email so I can examine it.

Ultra Fractal author

 
0
reply

I never got the option of create a crash report.
But I finally figured out what went wrong.
After the re-install of windows I overclocked my cpu a bit, so I turned it back again to normal settings and bam!
UF works like a charm smile

I never got the option of create a crash report. But I finally figured out what went wrong. After the re-install of windows I overclocked my cpu a bit, so I turned it back again to normal settings and bam! UF works like a charm :)
 
0
reply

Thanks for reporting back - I'm glad to hear you got to the bottom of the problem and that UF has been exonerated. smile

Thanks for reporting back - I'm glad to hear you got to the bottom of the problem and that UF has been exonerated. 8)

Chris Martin
Gallery: Velvet--Glove.deviantart.com

Currently using UF6.05 on Windows 11 Professional 64-bit

 
0
reply
356
views
4
replies
3
followers
live preview
Enter at least 10 characters.
WARNING: You mentioned %MENTIONS%, but they cannot see this message and will not be notified
Saving...
Saved
All posts under this topic will be deleted ?
Pending draft ... Click to resume editing
Discard draft